Classroom Technology Support


Classroom Options

Download the Classroom Audio/Video Guide (pdf). Please note: There are two sets of instructions. One is for older analog classrooms and the other is for the updated digital classrooms.

Requests for estimates, work, repairs to departmental media or other installation projects can be initiated by completing the Installation/Repair Request Form. Please be aware that installation/repair projects may require the services of Design & Construction Managagement (DCM) and/or Environmental Health & Safety (EHS), resulting in additional charges.

Educational Technologists

KU Educational Technologists provide insight and expertise in helping you choose the most effective tools and resources to meet your teaching and technology needs and achieve your desired outcome.

Lawrence campus Educational Technologists: itedtech@ku.edu | 785-864-2600Educational Technology Staff.

Edwards campus Educational Technologists: KUEC_EdTech@ku.edu | 913-897-8719Educational Technology Staff.

Media Production Studio

Media Production Studio provides equipment, workspace and software for students and faculty to shoot, edit and produce digital projects.

KU IT Media Production Studio: 785-864-6452itmps@ku.edu | Media Production Studio Staff.

KU Center for Online & Distance Learning

In addition to KU IT support staff, KU Center for Online and Distance Learning staff are available to answer your questions or schedule a consultation about your course development needs. They provide instructional design, media production and expertise in hybrid and online learning.

KU Center for Online and Distance Learning: onlinelearning@ku.edu | 785-864-1000CODL Staff


Guide

Classroom Audio/Video Guide (pdf)

KU IT Classroom Technology Support provides assistance with equipment and hardware in classrooms, including troubleshooting, equipment check-out and training. Please select from the options below for more information.

Classroom Support Hours

Monday - Thursday: 8 a.m. to 5 p.m.

Friday: 8 a.m. to 5 p.m.

Help After Hours

Additional support is available via the KU IT Customer Service Center at itcsc@ku.edu or 785-864-8080.

Training

Classroom Technology Support provides media training in the classroom or at the time of equipment pick-up/delivery. If departments would like to schedule a training session in a classroom for GTAs, instructors or others, please contact Classroom Technology Support via this online contact form or call 785-864-1200. We can also schedule one-on-one training sessions. Training is best completed before classes begin but can be conducted anytime.

Support for Classroom Equipment & Hardware

Classroom Technology Support provides media classroom troubleshooting via this online contact form or 785-864-1200.