KU Classrooms & Classroom Technology

Classroom Support is available by appointment only.  For everyone's safety, support staff will not come to troubleshoot issues in person while class is in session.  Support staff will work with you to troubleshoot over the phone, and if possible, connect via Zoom/Teams or remote into the computer to provide additional assistance.  Support staff will conduct any maintenance when the classroom is open and available outside of class time.  Technical assistance can be scheduled on a one on one basis, outside of class times by appointment.  

Media Production StudioKU Media Production Studio

KU IT's Media Production Studio provides equipment, workspace and software for students and faculty to shoot, edit and produce digital projects. Whether you're an instructor producing content for a course or an aspiring filmmaker needing access to a camcorder or video-editing suite, we're here to help.

Phasing Out Classroom VHS Players

VHS players are gradually being phased out of KU classrooms, and players that become inoperable will no longer be replaced. Do you use course materials on VHS tapes? The KU IT Media Production Studio can transfer your VHS content to digital formats. Learn more


For Immediate Assistance

Contact the campus technology staff in the building where you are located. Or, call 785-864-1200.

Request support

Submit AV Installation Request

Classroom Technology Support
Faculty/Staff Support

Support in Your Building
via Technology Support Centers

Call KU IT Customer Support

785-864-1200
Phone support

Request Support

Request Support
Submit a help ticket

KU IT Knowledge Base

Knowledge Base
Self-help articles

Support Hours

Classroom Technology Support Hours:
Monday - Friday: 8 a.m. to 5 p.m.
 

Support After Hours:
KU IT Customer Service Center:
itcsc@ku.edu | 785-864-8080

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